Terms and conditions

Last updated: Sep 23, 2026

1. Agreement to these terms

By creating an account or using Firecrest ("the Service"), you agree to these terms. If you do not agree, do not use the Service.

2. Who you are contracting with

The Service is operated by Squared Sums Pte Ltd, 160 Robinson Road, #14-04 SBF Centre, Singapore 068914 ("we", "us"). Firecrest is a product name, not the contracting entity.

3. What the Service does

Firecrest generates draft posts for X. You describe what you are promoting and give us a few web addresses; we read those pages, derive the niche you are writing in, search X for recent public posts that are performing well in that niche, and use an AI model to write draft posts modelled on them. You review, edit, and decide what to do with each draft. Depending on your plan you may set up more than one brand profile, each with its own description, drafts, and queue. Using the Service requires an active paid plan; see section 5.2.

You may copy a draft and post it yourself, or connect an X account and instruct us to act on it for you. At present that means publishing a post, immediately or at a time you schedule. Connecting an account authorises us to act on it only through the features you use, and for no other purpose: we do not publish anything you have not selected, apart from reading your profile details when you connect, we do not read, delete, or interact with anything else on your account, and we never act on it for anyone but you. If we add a feature that acts on your account in a new way, such as replying on your behalf, we will ask you to turn it on first.

You can withdraw this authorisation at any time by disconnecting the account. We publish nothing to a disconnected account: a queued post that comes due fails instead. Disconnecting does not empty your queue, so if you reconnect the same account, anything still scheduled publishes at its scheduled time.

4. Your account

You must be at least 16 years old.
You must give us a working email address; we sign you in by sending a one-time code to it.
Anyone with access to your email can sign in as you. Keep it secure.
You are responsible for everything done through your account.
One account per person. Do not share or resell access. A single account may hold several brand profiles and connect several X accounts, provided you are authorised to act for each of them.

5. Plans and payment

5.1 Billing

Payments are processed by Stripe. We do not see or store your card details. Prices are shown before you buy and may change for future billing periods, with notice.

5.2 Subscriptions

There is no free tier and no trial. When you cancel, you keep access until the end of the period you have already paid for.
Subscriptions renew automatically at the end of each billing period until you cancel.
You can cancel at any time from the billing page in your account settings.
Cancelling stops future charges. It does not refund the period you have already paid for, except as section 5.4 allows.

5.3 What your plan includes

A plan sets how many X accounts you may connect and how many posts you may schedule or publish in each monthly period, shared across all your connected accounts. Each brand profile uses one connected X account. Each account has the same rolling 24-hour limits on generating drafts and publishing posts, whatever your plan. If you move to a plan that allows fewer accounts than you currently have, we will not delete anything: you keep every draft on the accounts above the new limit, but you cannot generate new drafts for them until you deactivate or disconnect another account or move back up. The figures in force are shown on the pricing page.

5.4 Refunds

We will refund a payment in full if you ask within 14 days of the charge. After that, refunds are at our discretion. This does not affect any refund you are entitled to by law.

6. Drafts, your content, and ownership

The text you enter and the drafts we generate for you are yours. We claim no ownership of them and we do not reuse them to produce content for anyone else. You grant us only the permission we need to run the Service: to store your content, send it to the providers listed in our privacy policy for processing, show it back to you, and — when you instruct us to — publish it to the X account you connected.

When you give us a web address, you confirm you are entitled to have that page read and analysed. We fetch pages you name from our servers and store the text we extract.

7. AI-generated drafts

This is the most important thing to understand about the Service:

Drafts are machine-generated and are not checked by a human. They can be wrong, misleading, or inappropriate for your audience. Read every draft before you use it.
We do not guarantee originality. Drafts are modelled on public posts that are performing well in your niche and may resemble existing text. You are responsible for making sure what you post does not infringe anyone's rights.
We make no promise about results. Nothing here is a guarantee of engagement, reach, followers, or revenue.
You are responsible for what you publish, including complying with X's terms and rules and with any advertising or disclosure law that applies to you. This holds whether you post a draft yourself or instruct us to publish it for you — content published through the Service is still your content, and X may remove it or restrict your account under its own rules.

8. Acceptable use

You agree not to use the Service to:

Produce or publish unlawful, deceptive, harassing, or hateful content.
Impersonate a person or organisation, or misrepresent your affiliation with one.
Run coordinated inauthentic behaviour across accounts, or generate or publish content for X accounts you are not authorised to act for. Scheduling your own posts through the Service is not covered by this; operating a network of accounts to make a message look more widely held than it is, is.
Infringe intellectual property or publicity rights.
Point us at web addresses you have no right to have analysed, or at systems you do not control.
Probe, overload, or attempt to bypass the Service's limits or security.
Resell, redistribute, or wrap the Service in a product of your own.

Generation is rate-limited, and each generation costs us money in third-party fees. We may limit or suspend accounts that consume the Service abusively.

9. Availability

We do not offer a service level agreement and we do not commit to a specific uptime figure. The Service may be unavailable for maintenance, or because a provider it depends on — X data, our AI provider, our payment processor — is unavailable. We aim to answer support requests promptly but do not commit to a response time.

The Service depends on third parties, including access to X data through a data provider. If a provider changes its terms, pricing, or availability, features may change or be withdrawn. We are not affiliated with, endorsed by, or sponsored by X Corp.

A scheduled time is a target, not a guarantee. Publishing can be delayed or fail outright — because X rate-limits or rejects the request, because the authorisation you granted was revoked or expired, because your X account was restricted, or because the Service was unavailable at that moment. We will show you when a post has failed so you can retry or post it yourself, but we do not guarantee that a scheduled post is published at the requested time or at all, and we are not liable for a post that does not go out.

10. Changes to the Service

We may add, change, or remove features. If we make a change that materially reduces what a paid plan provides, we will tell account holders by email.

11. Termination

You can stop using the Service and delete your account at any time from your settings; deletion is described in the privacy policy. Deleting your account cancels your plan immediately, without a refund of the unused period, except as section 5.4 allows. We may suspend or terminate your account if you breach these terms, use the Service fraudulently, fail to pay, or put the Service or its other users at risk. Where it is reasonable to do so, we will warn you first.

12. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Nothing in these terms excludes liability that cannot lawfully be excluded, and nothing here affects consumer rights you have under the law of your country.

13. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost opportunity, arising from your use of the Service or from anything you publish using it. To the extent the law allows, our total liability to you is limited to the amount you paid us in the twelve months before the claim arose.

14. Indemnification

You agree to indemnify us against claims, damages, and reasonable expenses arising from content published through the Service, including posts we publish on your instruction, from web addresses you asked us to analyse, or from your breach of these terms.

15. Changes to these terms

We may update these terms. Material changes will be announced by email to account holders or a notice in the app, and the date at the top of this page will change. Continuing to use the Service after a change means you accept it.

16. Governing law and disputes

These terms are governed by the laws of Singapore. The courts of Singapore have exclusive jurisdiction over any dispute arising out of or relating to these terms or the Service, except that we may seek injunctive relief in any court of competent jurisdiction. If you are a consumer, you keep any protection, including any right to bring proceedings in your local courts, that the law of the country you live in gives you and that a contract cannot exclude.

We would rather resolve problems directly, so please contact us first — most things are settled that way.

17. Contact

Questions about these terms: [email protected].